Last updated: 30 October 2026
Axle Energy uses the third-party subprocessors listed below to help deliver our services. Each may process personal data on behalf of our customers. We update this page when subprocessors are added or removed.
| Name | Category | Description | Data residency |
|---|---|---|---|
| Anthropic | IT | AI models used for engineering and internal work | US (SCCs + UK Addendum) |
| ECOES | Engineering | MPAN and address lookup | UK |
| Enode | Engineering | Device aggregation: connects to customer vehicles, chargers and batteries for telemetry and control | EU/EEA |
| Front | Customer Support | Shared support inbox and customer correspondence | EEA |
| Google Cloud Platform | IT | Primary cloud hosting for the Axle platform: compute, databases, storage and logging | EU |
| Google Workspace | IT | Staff email, calendar, documents and single sign-on | EU |
| Hildebrand / Glowmarkt | Engineering | Smart-meter data provider: supplies half-hourly consumption data for customers who consent | UK |
| PostHog | Product | Product analytics | EU |
| Sentry | Engineering | Error and performance monitoring | US (covered by EU-US Data Privacy Framework) |
| Stripe | Finance | Payments | US (covered by EU-US Data Privacy Framework) |
| Twilio SendGrid | Customer Support | Transactional email delivery | US (covered by EU-US Data Privacy Framework) |